Put your surveys on autopilot

Connect Downright to Make, n8n or Zapier and the asking takes care of itself — surveys go out when something happens, answers land where your team already works.

Something happens The survey sends itself The answer lands where you work
Surveys that send themselves

An order ships, a ticket closes, a deal is won — the survey goes out on its own, days later if that is the right moment.

Order shipped 3 days pass Survey arrives
Answers that find your team

A detractor pings the right Slack channel while there is still time to act. Every answer files itself into your sheet or CRM.

Score 3 #customer-alerts Saved

Pick your platform

Ten minutes of setup, and you reach the thousands of apps these already connect to.

One webhook, everywhere at once

Your account has a single webhook URL — point it at your platform and split every answer from there: detractors to Slack, everything to a sheet, named customers to the CRM. Rerouting answers becomes a drag on a canvas, not a code change.

These recipes use each platform's built-in webhook and HTTP steps — there is no Downright app in their directories yet, and none is needed. Prefer to build it yourself? The API and webhooks are fully documented.